1) What are the three commonly used examples of AI in CRM?
- Predictive scoring, reporting, Image classification
- Predictive scoring, forecasting, recommendations
- Einstein Bots, face recognition, recommendations
2) What is a benefit of a diverse, balanced, and large dataset?
- Training time
- Data privacy
- Model accuracy
3) Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM. What should the company do first to prepare its data for use with AI?
- Remove biased data
- Determine data availability
- Determine data outcomes
4) A healthcare company implements an algorithm to analyse patient data and assist in medical diagnosis. Which primary role does data Quality play In this AI application?
- Enhanced accuracy and reliability of medical predictions and diagnoses
- Ensured compatibility of AI algorithms with the system’s Infrastructure
- Reduced need for healthcare expertise in interpreting AI outputs